Stories That Connect Us
Built By Data
Text data is messy – discover insights in text data without opening a single file
Easily summarize, understand, and put into action information found in text data
Surveys, feedback, other form data
Research reports & presentations
Call transcripts, messages, emails
Any other text data!
Digging through documents and data sucks
The best decisions are made with context. Context is locked as text in PDFs, Docs, PowerPoints, and much more. Simply reading all that text is a problem:
Lose sight of prior work
Context lost over time
No way to read, analyze and retain all that data
Power of a 10x data science team in your browser
“No code” is a no-go if you need an expert data scientist to run your data.
We’ve felt that pain so we built better to give you the ability to tell a good story
NPS vs Verbatims
User Persona Comparison
Product Improvement
Tracking Org Changes
Market Research
NPS scores only tell part of the story. Let's start with verbatims.
Verbatims can feel like an afterthought for teams that rely solely on NPS scores, yet verbatims hold the answers that researchers need. By considering verbatims first, users can capture the context they need to understand the themes buried in NPS scores. Yet working with verbatims is tedious and time-consuming
Here's how Resultid helps:
Never miss the context behind NPS scores
Discover the "why" behind your data
Uncover actionable insights
Skip manual analysis and get straight to the results
Did you know?
Using Resultid, a major European carmaker was able to determine how to improve their NPS scores for roadside assistance by focusing on verbatim responses rather than just the scores.
No two customers are the same. Find key insights from consumers across various demographics.
Your consumers are made up of all kinds of people with different wants and needs. Meeting all those expectations can be overwhelming, but it starts with listening to your customers - and NPS scores will only give you a glimpse into their story.
Here's how Resultid helps:
Understand customers across multiple demographics
Address different needs in the market
Create personalized customer satisfaction solutions
Did you know?
A leading software company used Resultid to understand conversations across various demographics, and were able to update their onboarding experience to meet the needs of those with beginner experience levels.
Having the best products means knowing your audience.
Understanding your audience across multiple products is an essential part of managing your business to grow. There's a lot of noise in consumer feedback, but understanding the conversation around your product is fundamental to its success. After all, you don't want to miss out on critical feedback that could impact your business.
Here's how Resultid helps:
Find insights from customer feedback
Analyze sentiments surrounding multiple product lines
Provide actionable suggestions for improvement
Did you know?
By leveraging Resultid, a large food brand was able to improve multiple products by identifying consumer pain points over recipe changes and ingredient updates. Check out how this national meat company revolutionized the customer experience by fully understanding essential consumer feedback.
Planning for the future means learning from the past.
Your business constantly evolves. It's important to understand how your business has evolved so you can predict where your current operations will take you. It takes careful analysis to track and identify trends in your data.
Here's how Resultid helps:
Compare themes and sentiments over time
Record specific themes over time
Visualize and annotate trends
Did you know?
Resultid's Historical Analysis feature can help you track how customer sentiment changes over time as your business evolves.
Break through the noise to understand essential customer feedback.
In a customer-centric economy, feedback on your business is more important than ever. Yet that feedback happens wherever your customer is, on whatever digital and social media channels you have. Whether giving raves or rants, your customers will talk and you need to understand the conversation.
Here's how Resultid helps:
Discover themes surrounding social conversations
Analyze thousands of tweets and comments
Never miss out on what your customers are saying online
Did you know?
We analyzed thousands of tweets to discover how consumers really felt about major US airlines, identify pain points ranging from poor customer service to delayed flights.
Telling a compelling story with data
Data storytelling lets you tell a compelling narrative based on the complex analysis that Resultid does automatically for you
Data storytellers inform and influence others with clarity, alignment, and action
You can be a great data storyteller without being a data scientist!
Data Storytelling
Effectively tells a story to get buy-in and empowers teams to take action
Data Science
Pretty graphs don't tell the true story - interpretation lacks clarity and direction
Become a hero with a great story
Which journey will you embark on? Select a story below to learn how storytellers made an impact in their organizations
Theme Discovery
What are tourists saying about the must-see beach in Puerto Rico?
Identify and summarize key ideas in large volumes of your text data
For Better NPSSentiment by Topic
Did you know that Pumpkin Spice Lattes was discovered in customer feedback, becoming a $3B revenue stream?
Focus on specific characteristics in your text data to know what your customers are looking for
For Product DevelopmentTags Discovery
Identify what people are saying without having to read over 300 transcripts
Discover the common phrases and understand the context in your text data
For Corporate StrategyMore Narratives!
Behind every dataset is a powerful story waiting to be told
Tell us how we can help you become a great storyteller
Learn more